Storage of information and GDPR
I am registered with the Information Commissioner's Office as a Data Controller within the General Data Protection Regulation (GDPR).
Your contact details are used provide you with counselling services and are private and confidential to me. They are not shared, sold or traded with third parties. Safeguarding and legal requirements may require disclosure; these rare needs are not a breach of confidentiality.
Your personal information submitted via this website is deleted as soon as it not needed, i.e., if an enquiry does not result in a therapy appointment, or when your personal information is transferred to a registration form. I will keep your information for the purposes of providing counselling in the following ways: hard copies: 1 year after cessation of services. I keep only the registration form and intake information (factual and historical information provided by you). Individual session notes are kept purely to prompt me as to where the therapy timeline is heading, they are destroyed via accredited shredding services once the therapeutic relationship is ended. At no point are any notes made by me or emails or texts sent by me suitable for use as 'evidence' in a Court as they are my third party opinion only, and I strongly resist requests to provide such.
Text messages: deleted two months after the cessation of services; Email: deleted two months after the cessation of services.
You have a right to see what I have recorded and a right to 'be forgotten' under the GDPR regulations. I have formal procedures for these in line with ICO requirements and additional requirements of my insurance providers.
In order to provide you with a service, I need your name, an email address and a phone number. My registration form asks for your address, you do not need to give me this if you prefer not to.
When we first meet I will ask you if you have any questions or concerns around Confidentiality; please raise any concerns around data or information at this time.
